PREMIUM TERMITE AND PEST CONTROL

By John Grossi  |  Photo by Monique Kuhlman

Jason Fiala (front and center) and his team

“We understand the pain associated with termites or pests. That’s why we’re really dang honest when we come to your house,” says Jason Fiala, owner of Premium Termite and Pest Control. 

Fiala, a Millikan grad and proud former member of “countless Long Beach garage bands,” has been in the termite and pest control business for almost 30 years. Or, as he puts it, “Ever since I realized playing drums wasn’t going to pay the bills.”

Since 2011, Jason’s company, “Premium Termite and Pest Control” has become a household staple in Long Beach for all the right reasons: honest service and word-of-mouth referrals. 

The Truth About Termites

About every 3-5 years a house should be evaluated for termites. However, Fiala likes to remind homeowners that it is extremely rare that there be any need for “emergency” termite treatment. “Often people realize they have termites and think, ‘Omg, my house is going to fall down!’ I have to remind them how extremely rare major damage is,” says Fiala. “Yes, if you have termites, you should get it treated, but often in small cases, a local treatment will work. And if tenting the house is recommended, pretty much always, you can wait to schedule a tenting around what works for your schedule over the next year.”

Ants, Rodents, And Other Pests

Just in case you’re new to Long Beach or haven’t yet noticed… ants and rodents are everywhere! And when they’re in your house, they’re tough to get rid of. It’s a good idea to keep Premium Termite and Pest Control’s number handy for when that happens. Not only do Premium’s professionals come out to take care of the problem same-day or next-day… they also take measures to fix entry problems long-term so pest problems don’t keep happening. When the problem is rodents in the attic or closet, Premium technicians find and seal cracks wherever they’ve been getting in. And when it comes to persistent ant problems, Premium offers affordable “every-other-month service” to treat problem areas and the whole perimeter of the house to ensure the pests stay away.

Going The Extra Mile

Jason’s favorite bible verse is from Matthew 5:41, "And if anyone forces you to go one mile, go with them two miles." Each quarter, the team member who can document the most examples of “going the extra mile” is rewarded at their team meeting. “Going the extra mile” can mean small things, like moving a trash can to the curb for the customer; or big things, like fixing an unexpected problem the customer faced.

A specialty service that sets Premium Termite and Pest Control apart is their day-of “fumigation preparation.” Meaning that on the day of tenting, the team shows up at 7am to make sure the house is ready; the gas meter is accessible for the city to turn off; and everything is set to run smoothly so the family knows the treatment will get done as-scheduled, on-time.