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Tom’s Automotive Service Center: Going the Extra Mile


Immediately upon walking into Tom’s Automotive Service Center, customers will feel welcomed and cared for. It’s a place that truly esteems people and values community.

“As a family-owned business for over 35 years, we are all about customer service and providing convenience,” said Tom Bennett, president of Tom’s Automotive Service Center.

Just read the five-star reviews on Google or Yelp, and you will soon discover that the auto center—located on 4401 E. Anaheim St.—is highly admired for its excellent service, attention to detail, and appreciation for its customers.

For starters, it’s one of the nicest auto centers you could take your car to be serviced. There’s a comfortable waiting area, much like a hotel lobby, where customers can enjoy complimentary beverages, snacks, and WiFi—it’s the “Rolls-Royce” of waiting areas.

“It’s whatever the customer needs,” said Bennett, who points out that all the extra bells and whistles of the auto shop are not just for show. “We provide the service to back it up,” he said.

The ASE-trained technicians at Tom’s Automotive are extremely skilled and gifted. They provide the same services offered at a high-end dealership, but at price points that won’t break the bank. On any given day at Tom’s Automotive, you might see a Porsche, BMW, or custom vintage car being serviced, but that quality care is provided to all cars.

“We are a one-stop shop for everybody,” Bennett said. “People don’t have to go one place for their brakes, one place for their oil change, one place for tires—we do it all.”

Additional services at Tom’s Automotive include lifting and lowering, shocks and struts, custom wheels, air conditioning services, electrical and battery service, scheduled maintenance, diagnostics and repair, suspension and alignment, exhaust systems, and more.

To sign up for the Tom’s Automotive rewards program to receive bonus offers and to accrue points for discounts on future services, like $20 off an oil change or free brake inspection, visit www.tomstire.com. You can also call the auto center at (562) 424-0404.

 
 
 

32 Comments


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nuxijahy
Apr 20

The automotive service center article really stood out for its going the extra mile message https://citylineairconditioning.com/ and customer care focus. That kind of service mindset reminded me of a citylineairconditioning-based review approach discussing reliability and trust.

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cowocute
Apr 19

A great example of customer service done right going the extra mile really makes a difference. The https://mirianlaw.com/ story shared here was both relatable and inspiring. I also read something similar on a based review blog.

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