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PRESS RELEASE: New Online Foodborne Illness Reporting System

To further the City’s commitment to health and safety, as it relates to foodborne illness prevention in Long Beach, the Long Beach Department of Health and Human Services (Health Department) is pleased to launch a new online reporting system that will make it easier for residents to report foodborne illness in the city. Online reporting is a proven and efficient method for gathering information that can help prevent foodborne illness.

The Foodborne Illness Incident Report is now available on the Health Department website. This system can be used by any member of the public to file a complaint if they believe that they have become sick after eating food or drinking a beverage from a food establishment in Long Beach.

“This new reporting system will help us keep our residents safe by preventing foodborne illness,” said Mayor Robert Garcia. “Using technology to detect outbreaks will give us a better opportunity to respond more quickly and ensure that our Long Beach restaurants and patrons are also safe.”

Approximately 48 million people get sick from a foodborne illness (food poisoning) each year in the United States, according to the Centers for Disease Control and Prevention (CDC). Foodborne illnesses often catch media attention during multistate outbreaks such as the currently ongoing romaine lettuce E. coli O157 outbreak and the egg shell Salmonella outbreak.

“Platforms such as Yelp and already exist as avenues to report complaints or leave reviews,” explained Environmental Health Bureau Manager Nelson Kerr. “However the Health Department Foodborne Illness Incident Report will collect more detailed information, allowing our health inspectors to promptly investigate, take action, and make corrections if needed to prevent further illnesses.”

The Health Department’s Consumer Protection Program consistently works alongside food establishments to ensure that the food sold and served in Long Beach is safe, wholesome, properly labeled, and produced under sanitary conditions. The Health Department also tracks foodborne illness by asking hospitals to report increases of gastrointestinal illness in their emergency departments, but often the most valuable indicators are reports from the public to identify possible outbreaks within the city.

Food poisoning can be caused by bacteria, viruses, or parasites. Common symptoms include nausea, vomiting, stomach cramps, and diarrhea. Although anyone can get food poisoning, some people, such as women who are pregnant, young children, and older adults, are more likely to develop severe illness. It is also important to remember that food poisoning could occur from anything consumed typically within three days, and not always from the last thing consumed.

“This new electronic reporting system will expedite the way residents can report foodborne illness in Long Beach, thus allowing our inspectors to visit food facilities more quickly and get ahead of any potential outbreaks in our city,” said Dr. Anissa Davis, City Health Officer.

The report form can be found on the Health Department website at Reports can also be made by calling the Health Department at (562) 570-4302.


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